Privacy Policy
Privacy Policy – Julie Kegels
At Julie Kegels, we prioritize data protection and confidentiality. We understand the importance of your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we use, process and disclose your personal data when you interact with our website and services. It also explains your rights regarding your personal data.
Julie Kegels, with registered office at Hessenplein 2, 2000 Antwerpen, Belgium in the Belgian Crossroads Bank for Enterprises registered under company number VAT BE080349742, is responsible for the processing of your personal data and is committed to protecting and respecting your privacy.
1. Collection and processing of Personal Data
We collect personal data in various ways, including:
- When you make a purchase on our website (www.juliekegels.com).
- When you register for our newsletter on our website.
- When you contact us via our website or other communication channels.
The types of personal data we may collect include:
- Name, email address, (delivery) address and contact information.
- Payment information and transaction details.
- Browsing and usage data from our website.
2. Purposes of Processing
We use your personal data for the following purposes:
- Processing and fulfilling your orders.
- Providing customer support and answering your questions.
- Marketing communications (with your consent).
- Compiling an overview of the purchased history.
- Improving our website and services based on your user activity and preferences.
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Your consent for specific purposes such as marketing.
- Performance of a contract when you make a purchase.
- Compliance with legal obligations.
- Our legitimate interests, such as improving our services and enhancing user experience.
4. Disclosure of Personal Data
We do not sell or disclose your personal data to third parties, except for service providers who assist us with our business operations (e.g., payment processors and shipping companies).
However, under specific circumstances, if required by law or if necessary to protect our legal rights, it might be necessary to transfer information to public authorities or the police.
We will not transfer your personal data to countries outside Belgium or the European Economic Area except (i) at your request, or (ii) to the extent necessary for the institution, exercise or substantiation of a legal claim. In the context of the use of some software applications, personal data may however be temporarily transferred to countries outside the Economic European Area. In such a case, an adequate level of protection is provided through the use of the European Commission's Standard Clauses.
5. Technical and Organizational Measures
We implement appropriate technical and organizational measures that are effectively applied in practice, such as system access controls with passwords, firewalls, encryption of personal data, backup systems, and protocols for preventing and handling data breaches, to protect your personal data against unauthorized access, loss, or misuse.
Despite our efforts, please note that no method of transmission over the internet or electronic storage is completely secure.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and perform and enforce our agreements.
The information you provide through the contact form or in relation to inquiries or complaints will be retained as long as necessary to fully respond and address your request. Afterwards, we archive these records for two (2) years to reference related inquiries or complaints, aiming to improve our services.
We retain information about your purchases for as long as necessary to fulfill our agreements, resolve disputes, or enforce terms. Consequently, this personal data is kept for the duration of our contractual relationship and for an additional ten (10) years thereafter.
7. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction, limitation or deletion of your personal data.
- Object to the processing of your personal data.
- Withdraw your consent at any time, where applicable.
- Request the transfer of your personal data to another party (i.e. right to data portability).
To exercise your rights, please contact us at shop@juliekegels.com.
You also have the right to file a complaint with the supervisory authority of the place where you live. For Belgium this is the Belgian Data Protection Authority, (Gegevensbeschermingsautoriteit/Autorité de protection de des données).It can be reached by mail at Drukpersstraat 35, 1000 Brussels, Belgium, via website at the following address: https://www.gegevensbeschermingsautoriteit.be/ and by phone at: +32 (0)2 274 48 00.
8. Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The changes will be published on our website. We recommend you to check this page regularly.
9. Contact Information
If you have any questions or concerns about our privacy practices, please contact us at:
Julie Kegels
Hessenplein 2
2000 Antwerp, Belgium
Email: shop@juliekegels.com
By using our website, you agree to the terms of this Privacy Policy and consent to the collection, use, and disclosure of your personal data as described herein.